{"id":947,"date":"2026-06-21T10:18:10","date_gmt":"2026-06-21T08:18:10","guid":{"rendered":"https:\/\/www.tigermoonrecords.de\/en\/?page_id=947"},"modified":"2026-06-21T10:19:24","modified_gmt":"2026-06-21T08:19:24","slug":"withdrawal-policy","status":"publish","type":"page","link":"https:\/\/www.tigermoonrecords.de\/en\/withdrawal-policy\/","title":{"rendered":"Withdrawal Policy"},"content":{"rendered":"<p class=\"font-claude-response-body break-words whitespace-normal\"><strong>Withdrawal Notice<\/strong><\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal\"><strong>Right of Withdrawal for Consumers<\/strong><br \/>\nA consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed in nature.<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal\"><strong>Withdrawal Notice<\/strong><\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal\"><strong>Right of Withdrawal<\/strong><br \/>\nYou have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you, or a third party designated by you who is not the carrier, took possession of the goods.<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal\">To exercise your right of withdrawal, you must notify us:<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal\">Tiger Moon Records \u00b7<br \/>\nAlexander Beierbach<br \/>\nStargarder Str. 67<br \/>\n10437 Berlin \u00b7<br \/>\n030 \u2013 44 32 86 44<br \/>\n<a class=\"underline underline underline-offset-2 decoration-1 decoration-current\/40 hover:decoration-current focus:decoration-current\" href=\"mailto:a.w.beierbach@gmx.de\">a.w.beierbach@gmx.de<\/a><\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal\">by means of a clear statement (e.g. a letter sent by post or an email) of your decision to withdraw from this contract. You may use the enclosed model withdrawal form for this purpose, though it is not mandatory. To meet the withdrawal deadline, it is sufficient for you to send your notice of exercising the right of withdrawal before the withdrawal period has expired.<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal\">Notwithstanding the above, the right of withdrawal does not apply, pursuant to \u00a7 312g para. 2 no. 6 BGB, to contracts for the supply of audio or video recordings or computer software in sealed packaging where the seal has been removed after delivery.<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal\"><strong>Consequences of Withdrawal<\/strong><br \/>\nIf you withdraw from this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of any additional costs arising from your choice of a delivery method other than the least expensive standard delivery we offer), without undue delay and no later than fourteen days from the day on which we receive notice of your withdrawal from this contract. We will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees in connection with this refund.<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal\">We may withhold the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal\">You must return or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you notify us of your withdrawal from this contract, at:<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal\">Tiger Moon Records \u00b7 Alexander Beierbach \u00b7 Stargarder Str. 67 \u00b7 10437 Berlin<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal\">The deadline is met if you dispatch the goods before the fourteen-day period has expired.<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal\">You bear the direct cost of returning the goods.<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal\"><strong>Electronic Withdrawal Function<\/strong><br \/>\nYou may also exercise your right of withdrawal online via the electronic withdrawal function on our website. The &#8220;Withdraw from contract&#8221; button can be found in the footer of every subpage of this website.<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal\">The electronic withdrawal function operates in two steps: after clicking &#8220;Withdraw from contract&#8221; you will be prompted to confirm your withdrawal by clicking &#8220;Confirm withdrawal.&#8221; You will then immediately receive an acknowledgement of receipt by email.<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal\">Use of the electronic withdrawal function is voluntary. The other withdrawal methods (letter, email, model withdrawal form) remain available unchanged.<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal\"><strong>End of Withdrawal Notice<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Withdrawal Notice Right of Withdrawal for Consumers A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed in nature. Withdrawal Notice Right of Withdrawal You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-947","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.tigermoonrecords.de\/en\/wp-json\/wp\/v2\/pages\/947","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.tigermoonrecords.de\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.tigermoonrecords.de\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.tigermoonrecords.de\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.tigermoonrecords.de\/en\/wp-json\/wp\/v2\/comments?post=947"}],"version-history":[{"count":3,"href":"https:\/\/www.tigermoonrecords.de\/en\/wp-json\/wp\/v2\/pages\/947\/revisions"}],"predecessor-version":[{"id":950,"href":"https:\/\/www.tigermoonrecords.de\/en\/wp-json\/wp\/v2\/pages\/947\/revisions\/950"}],"wp:attachment":[{"href":"https:\/\/www.tigermoonrecords.de\/en\/wp-json\/wp\/v2\/media?parent=947"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}